Customer Testimonials
 

Testimonials

Happy Chem-Dry Customer

Dear NatureWise Chem-Dry:

The couple came a little early, but phoned ahead, so that wasn't a problem. We had two loveseats that needed to be cleaned, and one needed to have all cat hair and dander removed. The visit didn't take long, and the loveseats look great. But most of all, the cat hair is gone. The price was fair, and they even cleaned an ottoman that matched one of the loveseats, w/no extra charge. We are very happy with the upholstery cleaning that was done by NatureWise. Not only was the furniture cleaned, but we also wanted the furniture we had just inherited to be completely cleaned of the cat hair and dander (and dirt) on it. Our severely allergic granddaughter came two days later, and had no allergic reaction to the presence of the loveseat.

-Penelope Hopkins, MN

Dear NatureWise Chem-Dry:

They cleaned our carpets throughout the lower level of our home, and throw rugs, a sofa, 3 chairs in the living room and the dining room chairs. They did excellent work. They were prompt and answered right away when I called to get set up. It's a husband and wife team and they are very friendly to work with and pleasant to have around. They use eco-friendly solutions for cleaning, and they are able to use minimal water so the carpets dry very quickly, and stay clean longer because there's not soap left which attracts dirt over time. The carpets look brand new and feel extremely soft when they're done! I had used NatureWise once before, and have recommended them the others.

-Sandy Maplewood, MN

Dear NatureWise Chem-Dry:

I requested to have our dining room, living room and hallway carpet cleaned. We wanted a company that used safe and healthy products and that didn't leave the carpet too wet to damage wood floors beneath. My call to Naturewise Chem-Dry was answered immediately and a date was set for the work very promptly. They called when they thought they night be running late due to traffic. They arrived not too late and performed their work professionally. They were very patient and answered my questions regarding the safety of chemicals used and any residue and offered to do the work to our satisfaction and it was. We have an older carpet that hadn't been cleaned for years and had some spots. Once clean it almost looked like new. Other services were discussed and recommendations made, but under no pressure. A can of spot cleaner was left for our use and their work was guaranteed if there were any future spots we could not handle. I was very pleased with our experience with NatureWise Chem-Dry.

-Ruth Edina, MN

Dear NatureWise Chem-Dry:

Paula and Eric arrived on time (and called to let me know they were on their way). Paula went around the house with me to identify potential problem areas. She pre-treated the spots of concern, including getting some old dried paint off some areas. The work was excellent. They did the whole house in two hours. It's not as wet as other cleaners I've used in the past and I imagine it will be dry soon (except the stairs... they can't use their high-powered sucker on the staircase). I would absolutely hire them again. They are very nice, honest, and respectful.

-Jennie Eden Prairie, MN

Dear NatureWise Chem-Dry:

Clean basement family room Berber carpet, stairs to the basement and corridor (eight stairs and about 250 square feet of carpet).Paula called in response to my e-mail request by phone the same day, My greatest concern as whether the cleaning products were hypoallergenic, she assured me that they were and explained the cleaning process. The bid was the lowest of three I received and they allowed a 20% Angie's discount. Paula and Eric arrived a little before the scheduled time. They cleaned the carpet and dealt with two stains, explaining that due to wicking the stain might return so left Paula left a container of stain remover to deal with any reoccurrance. Paula said that if this didn't work she would return to deal with it. My wife and I are very happy with the cleaning and the friendly and courteous service.We would definitely use NatureWise ChemDry again, and would highly recommend them.

-Bain Maple Grove, MN

Dear NatureWise Chem-Dry:

Paula and Eric arrived on time on the day of a big snowfall, and they cleaned our carpet beautifully. We were worried about an ugly stain of unidentified origin, and now the carpet looks good as new. As Paula explained, they always try the gentlest method first, and the stain came out with normal cleaning. They are very pleasant and professional, and we absolutely will use them when we need carpet cleaning again, and we would recommend them to anyone. One thing that impressed me was that Paula answered my e-mail inquiry almost as soon as I sent it, and she was very informative and we made an appointment easily for the first day that was convenient for us. On the day of the appointment she called first to confirm that they were coming, and they were on time even though it was slow going on the roads after a snowstorm. I actually had to go out about the time they arrived, so my husband was here when they did the work, and he enjoyed talking with them. The work went smoothly, and we are beyond satisfied--we are thrilled--with the result. I can't imagine that we would ever use anyone else from now on.

-Maureen Roseville, MN

Dear NatureWise Chem-Dry:

Nature Wise did a great job. They were very professional, very friendly, and respectful of our house when they came inside. They worked hard to remove multiple stains that our 12 year old son had worked so hard to create, and the carpets really looked good when they were finished. Along with that, they gave us a bottle of spot cleaner for free. Their service, end product, and prices were excellent and we would recommend this company to other customers.

-Tom White Bear Lake, MN

Dear NatureWise Chem-Dry:

We asked Paula to give us an estimate on cleaning carpeting on two floors of our 4 level split home. We had 3 small dogs and after they were gone we also took care of dogs for friends and relatives. As a result, the carpets really needed professional cleaning.Paula came out asked very good questions, determining what kinds of needs we had, and gave us a very fair estimate of time and costs. We agreed on a day, and she assured us that she could be flexible if the date needed to change. Paula and Eric arrived at our home exactly when they said they would. Due to my husband's chemo treatments we needed to go to the clinic towards the end of their work period. She assured me they would take care of finishing up and would close up the house on their departure.What a delight when we got home!! The carpets were beautiful!. We honestly didn't believe they would turn out so well. Their product ieaves the house with no chemical odor, the floors were almost completely dry ( except where pet stains were specially treated, which Paula had explained to me)The house was closed, the air smelled sweet and everything was put back in place. We can't sing their praises high enough. They are very professional, but also very caring and treat you and your home like friends! Thanks so much Paula and Eric!

-Alice and Herb Alice and Herb

Dear NatureWise Chem-Dry:

We had our 600 square ft. finsihed basement carpet cleaned, plus the stairs and landing. Some pre-treatment of stains was required for food spills and a pet stain. We were completely satisfied with the service. They called promptly, set up an appointment, and arrived punctually. The cleaning was carefully and thorougly done, including moving all furniture, placing items on blocks while the carpet dried. I recommend Nature-Wise Chem Dry without reservation.

-David St. Paul, MN

Dear NatureWise Chem-Dry:

Carpet cleaning was completed in a large upstairs bedroom and the stairs leading up to the bedroom. The carpet hadn't been professionally cleaned in 6 years and had many areas that needed special attention. It was a great experience, from the original phone call to schedule an appointment to the completion of the cleaning process. Paula and her husband were right on time and the work they did was excellent. The carpet looks like new and I will call them again next year.

-Gloria White Bear Lake, MN

Dear NatureWise Chem-Dry:

THOROUGHLY cleaned the carpets in two bedrooms, a living room, a dining room, a family room, and hallway. I left a message with Paula and got a return call the same day. We scheduled an appointment the very next day. They were prompt, very courteous (to my cat, too!), efficient (in and out in two hours) and Paula went out of her way to SAVE(!) me money, pointing out that areas under sofas and other permanently-placed furniture did not require deep-cleaning (although they did cheerfully move furniture when needed, and rolled up an area rug). I must also state, the carpets were filthy - the result of two Black Labs . When the furniture that did require moving had been relocated, the difference between the high- and non-traffic areas was almost comical. Once clean, I saw no difference at all. The whole experience far exceeded my expectations.

-Lori Fridley, MN

Dear NatureWise Chem-Dry:

Paula and Eric cleaned a sofa, chair, ottoman and two rugs. Paula also worked on some matted spots on the chair and stitching on the sofa. Paula and Eric are amazing! Working with Paula and Eric took the stress out of other work being done in our home! They are so easy to work with and they LISTEN! They understand quality work and excellent service!

-Andrea St. Paul, MN

Dear NatureWise Chem-Dry:

I was impressed. Paula and Eric arrived right on time and did a great job. Carpet was cleaned of all pet stains and took very little time to dry. Price was right and she even included a can of spot remover. I will definitely call them again!!!

-Laura Eden Prairie, MN

Dear NatureWise Chem-Dry:

Great service, great results, and great price

-Steven

Dear NatureWise Chem-Dry:

We had such a wonderful experience with this company! This is a husband and wife team and they were so incredibly professional, caring, and detailed. We needed a room on our a fourth floor cleaned and they carried up a machine to do the job. The carpet looked fabulous after and they took extra care to address a strange odor that was left from the previous owner (we had just moved in). They billed us less than they estimated because the job was slightly smaller and I greatly appreciated this honesty. We would certainly use them again and I highly recommend them!

-Heather